I would take it to the dealer and have them ride it and check the front and rear suspension. Sounds like something is bent or frozen. I am 129# and do not experience a hard ride. I would ride ride a demo to compare the ride.
I just took delevery of a 650GT with the BMW low seat. With the low seat and setting the preload on the rear shock at its lowest setting I can flat foot with a 30' inseam. You might try setting your preload to start with. The low seat does not come with the heat option.
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