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Thanks for replying. Mine is '19. I'm afraid here in Hungary the customer support not as helpful, but after I have the statement from my mechanic I contact with them. I try it. I have nothing to lose in this point.

Hi All. I have a c400x with 37.000 kms. All service was done on time, with BMW specialist. Once, during ride the motorcycle stopped. I towed it directly to the local BMW service, and the found the spark plug in this condition. Im affraid the whole engine was damaged, and have to replace it. I...