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I had the official answer from BMW Belgium today: bad news! Turtle mode kicks in as a protective measure because the battery drain is to high at that moment. The battery cools down to much and thus has higher consumption. The total loss of power is due to the change in riding mode (reset to...

Mine sometimes stops charging after the BMW app on my phone connects to the bike when I'm close to the garage. Activating the scooter with the start button (with keys at a distance) reactivates the charging process.

I found the turtle and didn't like it. 1500 km on my CE04 (11kW version) since Octobre. Already had the turtle 4 times. Typically when riding home from work in cold weather, with heated grips and seat on. During the day the scooter sleeps outside. When the main battery hits around 30% I get...

The part that slides in the wall plated is screwed directly in the provided screw holles on the charger. Wall plugs weren't in the package, it does come with 8mm black screws (but I only found them after I used these rvs ones)

A wall mount for the charger does exist. I found one in a webshop here in Europe. The website is in Dutch, but the picrure might help you. https://shop.ekris.nl/bmw/nl/product/flexibel-fast-charger-wandhouder/61905A13A62 It is advertised as a wall mount for the flexible car charger. Fits my...

Just ordered my CE04 11kw. After almost 15 years of Piaggio (last 9 years on 3 wheels) it was time for a change.