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$2,480 for 24K mile service?

TwoPort

TwoPort

Member
Joined
Aug 22, 2014
Messages
501
Location
Napa, California
www.californiaexitplan.com
I'll have paid for a new bike soon! Just got this quote from BMW SF. They are emailing me a breakdown of what this entails but is seems to be a record shake-down from what I've seen on this forum. I thought it was pretty much a repeat of the 12K service which was about $1,200.00 - most of which were the useless replacement of the chain and belt.

Anyone else have a breakdown of their 24K service list and prices? I'd like to PM and do some investigating here. Thank you.

Last expensive service I was told "if you don't replace all this stuff your warranty is void." However it has become clear other dealers were inspecting and not replacing the same things so it is obviously not a fixed list of requirements for warranty.

So I'm interacting with BMW NA to see if I can get them to provide me with the actual list of "must" vs. optional. They've given me the pablum about independent dealers but I'm pressing them on the list of what they require - if anything!
 
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Quote

INSPECTION – $1000
Includes Engine Oil + Filter Change, Air Filter, CVT Belt, Fault Code Check + Test Ride

VALVE CHECK – $135
(due every 24k miles)

ADJUSTING VALVE CLEARANCE - $90
(will only apply if valves are found to be out of spec)

REPLACING SPARK PLUGS - $102.50
(due every 24k miles)

GEARBOX OIL CHANGE - $73.00
(due every 24k miles)

REPLACING CHAINSET - $1080
(due every 24k miles)

TOTAL $2480.50
 
OUCH!!! I test rode a f800r today, nice bike. Waiting to hear back from dealer on offer for new 2014 f800gt. No tools needed to check the oil. Don't know about them scooters, I like mine but....
 
Sounds like they are putting it to you, you should check out other dealers even if you would have to drive out of your area and stay at a hotel over night probably would be cheaper
 
Try San Jose BMW. I've done business with them for years. They were the only dealer in the Bay area that I trusted when I lived there. They will treat you right and will also give you a loaner.
 
My opinion

Spark plugs are not $50 each they should charge you minimal because the bike is wide open when they are checking the valves

As for the chainset at about 15000 miles the first adjuster can be installed $30 (plus Labour and gasket they will also say is needed) this will be done every 15000 as there are 4 sizes of adjusters. At about 60000 miles then the chain and sprockets will be replaced. I did my first chain adjuster last summer used gasket blue to seal up the castings, no leaks

TwoPort said:
INSPECTION – $1000
Includes Engine Oil + Filter Change, Air Filter, CVT Belt, Fault Code Check + Test Ride

VALVE CHECK – $135
(due every 24k miles)

ADJUSTING VALVE CLEARANCE - $90
(will only apply if valves are found to be out of spec)

REPLACING SPARK PLUGS - $102.50
(due every 24k miles)

GEARBOX OIL CHANGE - $73.00
(due every 24k miles)

REPLACING CHAINSET - $1080
(due every 24k miles)

TOTAL $2480.50
Click to expand...
 
SF BMW is incompetent and a ripoff, and always has been since they moved in with the BMW car dealership. I took my 1995 R1100RS to them for repairs on the insurance company's dime after a bear attacked it one evening in the Sierras. When I went back in to tell them they had forgotten to replace the rear subframe, they apologized and said they would order it and call me when it came in. When they called I took my bike in expecting to drop it off for them to replace the subframe. Instead they handed me the new subframe and said good luck. While installing the new subframe myself I discovered several examples of shoddy workmanship on their part and haven't gone back since. I always went to San Jose BMW after that.






BMWs: 1982 R100RT, 1995 R1100RS, 2005 R1200GS, 2013 C600 Sport
Others: 1972 Yamaha R5 350, 1982 Yamaha IT250, 1992 Yamaha WR500, 2000 Suzuki DRZ400, 2006 Suzuki Burgman 650
 
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I just checked spark plugs are $17.13

The dealer is hosing you good if you go to him

justscootin said:
My opinion

Spark plugs are not $50 each they should charge you minimal because the bike is wide open when they are checking the valves

As for the chainset at about 15000 miles the first adjuster can be installed $30 (plus Labour and gasket they will also say is needed) this will be done every 15000 as there are 4 sizes of adjusters. At about 60000 miles then the chain and sprockets will be replaced. I did my first chain adjuster last summer used gasket blue to seal up the castings, no leaks
Click to expand...
 
Thank you all for the input! There is more nonsense about what BMW SF said afterwards. I'm going to Walnut Creek for service after several conversations with their service department manager. This forum has been most helpful to gain an understanding about whats going on.
 
TwoPort said:
INSPECTION – $1000
Includes Engine Oil + Filter Change, Air Filter, CVT Belt, Fault Code Check + Test Ride

VALVE CHECK – $135
(due every 24k miles)

ADJUSTING VALVE CLEARANCE - $90
(will only apply if valves are found to be out of spec)

REPLACING SPARK PLUGS - $102.50
(due every 24k miles)

GEARBOX OIL CHANGE - $73.00
(due every 24k miles)

REPLACING CHAINSET - $1080
(due every 24k miles)

TOTAL $2480.50
Click to expand...

Utterly absurd. Not absurd that they would charge anyone that but absurd that anyone with 2 hands and a basic toolkit couldn't do most of that themselves. Checking and adjusting the valves I can understand not doing but the rest of that is super simple.
 
Regardless of what dealers say you can change your own oil, replace parts etc. that would be done on scheduled maintenance without voiding your warranty. Just log it in your owners manual ant specify that you did such and such service IAW with the manual and used such and such parts and fluids. Date and initial.
In the US it's the law you don't have to have a dealer so warranty service so you can do it yourself if you document it as they would. Nothing stopping you from doing the parts that you feel competent doing and having the dealer do the rest. Saves money, I've been doing that for many years.
 
exavid said:
Regardless of what dealers say you can change your own oil, replace parts etc. that would be done on scheduled maintenance without voiding your warranty. Just log it in your owners manual ant specify that you did such and such service IAW with the manual and used such and such parts and fluids. Date and initial.
In the US it's the law you don't have to have a dealer so warranty service so you can do it yourself if you document it as they would. Nothing stopping you from doing the parts that you feel competent doing and having the dealer do the rest. Saves money, I've been doing that for many years.
Click to expand...

I've been considering this a lot more. Before I moved I used to do this kind of stuff with my brother. He seemed to have every tool and I'd figure out how to do the work. Back in high school we'd try anything because it was fun. Your comments about being able to do the work myself makes sense as well. This is good encouragement!
 
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