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New C400GT build quality

Covrox

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Joined
Jan 23, 2026
Messages
12
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Toronto
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Bought a new 2024 earlier this year
With 3000kms on the clock these are the issues so far:
Cannot open the keyless ride gas cap without a screwdriver

The TFT Connectivity screen vibrates noisily and continuously

The exhaust “pops” when decelerating and hesitates when accelerating

In the last 2 weeks the engine has developed a vibration at 5200rpm up to 6000rpm (cruising speed)

The front end clatters noisily when hitting a bump in the road or a manhole cover for instance. Not sure if this is front suspension issue or loose plastic panels or the nature of a 100% Chinese built BMW sporting a German VIN

On the plus side the lights and brakes are excellent, ride quality and comfort are as advertised (good) and she goes


Anybody else have similar quality pour engineering issues such as these?

The scooter is booked in with the dealer in 6 weeks time (they are busy). Apparently fixing the gas cap will take 4 hours under warranty

Would it have made any difference if the Germans built this bike?

BMW sells about 100 of these in Canada each year and they are never advertised

Welcome your thoughts

Tony
 
I think you ended up with a Monday morning scooter. I haven’t had a single issue with my 2024 BMW C400GT. It has 13,000 km on the clock now, and the build quality is excellent.
 
The Yamaha Maxi scooter has a chain that never needs replacing
BMW’s engineers came up with a drive belt that lasts 20,000kms and will cost you over $1000 to replace
The belt alone is a $400 part
£82 in the UK
If you check you’ll find that the entire BMW range suffers from keyless drive gas caps that do not work….
When you’re spending $14,000 plus tax you shouldn’t have to gamble that the scooter you are buying from China want built in a particular day, Monday or any other day
Loncin also builds all the engines for BMW’s F series bikes

It does not inspire confidence even with a German VIN
 
@Covrox :

After about 9,000 Km on a '22 C 400 GT and about 16,000 Km on a '23 C 400 GT, sure, I have a few thoughts ...

Gas Cap:

1) Not to insult your knowledge, but just trying to cover all the bases: you realize that you have two minutes after turning off the engine to open the gas cap? (After that interval, there's a routine to follow, with the key fob nearby, to open it, too, but I have never tried that out.)

2) The spring-loaded latch needs to be oiled periodically, or it gets sticky and won't work. This happened to me, and I now try to remember to do this -- oil the spring area, hinges, whatever else is the area -- periodically, once a year or so.

This issue has been discussed either on this forum or another Beemer forum I sometimes check in on (BMWLT.com), I can't remember which (a bunch of Beemers use this same cap).

OTOH, 3,000km seems pretty soon for this maintenance need, unless the previous owner left the bike out in the rain a lot, or something like that. Or maybe you really have a defective cap.

3) Always a good idea to carry a T25 in the top case (if you have one), or under the seat, etc. Gets the gas cap open regardless of any malfunction, allows access to the battery for booster packs, etc.

Exhaust Pops:

I don't believe I've experienced this.

1) At 78 years old, my hearing is piss poor. I wear hearing aids off the bike, and custom-molded silicone ear plugs while riding (to attempt to preserve what little capability is left). Bottom line here is that I'm probably the least able person to comment on bike noises.

2) With extremely rare exceptions, I use the highest grade gas, because in my region (upstate NY) there's a chain that has ethanol-free gas, but only in that grade. And I really don't want any ethanol in my bikes or car (or snowblower, lawn tractor, etc.), if I can help it.

I mention that because I wonder whether your exhaust issue is related to the gas you're using. I know, kind of a stretch.

3) Maybe some bad oxygen sensor or something like that, or maybe the bike's software needs updating. Sounds like a job for a warranty fix by the dealer.

TFT Screen:

1) See that "hearing" caveat, so I can't comment on any noise. I think I would've have noticed any vibration, though, and I have not, neither on my '22 or '23.

2) I've had Cymarc's anti-theft device (https://www.cymarcbikeparts.co.uk/bmw-c400gt-tft-screen-security-brace-1610-p.asp) for two years now, and I wonder whether that might help you out, in terms of vibration.

3) Sounds like a job for a warranty fix by the dealer.

Engine Vibration:

1) See Exhaust Pops.

Front-End Rattling:

1) I got nuthin'.

Poor Quality, China vs. Germany, etc.:

1) I had my entire '22 replaced by a new '23 by BMW. You can read about my saga in this extremely long thread I started: www.bmw-scooters.com/threads/bmw-swapped-out-my-used-22-c-400-gt-for-a-brand-new-23-c-400-gt-free-part-i-of-ii.2932/

And I've read a couple of posts here about some other folks with engine problems.

So there's that.

OTOH:

2) People tend to post about problems, not about things that work as intended, i.e., the internet magnifies issues.

3) Beemers produced in Germany, or Czechoslovakia, or someplace in Europe, are not problem free, either. On other Beemer forums (I owned an R850R for three years, in addition to the scooters) I've read a lot about shaft final-drive failures and other issues, for example; there's now some sort of periodic replacement program for that. And the adaptive cruise on the latest high-tech RTs and GSs never seems to work properly. And so forth.

And nearly every brand of bike issues recalls. For a while, some expensive Ducatis were sold with gas tanks that got deformed by ethanol-blend petrol.

So I'm not convinced that our scooters' being made in China has much to do with anything. Not the whole bike like our C 400s, but various parts of almost all manufacturers have come from all over the world for years now.

On the Third Hand:

Me, I don't see how BMW sells any of the C 400s in Europe and Asia. If you look at the offerings of Zontes and Voge -- which you and I can't get in North America -- in the 350cc - 400c displacement range, you can see that they are chock full of more features and more storage, at thousands of euros less than the C 400s.

About the only thing possibly better on the C 400s is that it may stop better, having two discs up front (as I think all the big Zontes and Voge bikes have only one disc, but I could be wrong).

But unlike those other brands, the Beemer has much less storage, doesn't have cruise control, and while adding TPMS is possible it's not even offered as a factory option when configuring a new scoot. (You can read about my journey to add internal TPMS sensors to my '23 in this post: www.bmw-scooters.com/threads/2025-tpms.3557/page-3#post-30463 . It took about a year's research for me to make that happen.)

And the C 400s don't even have a parking brake!

So what does BMW do? It adds puddle lights as an option (which I'd bet no one asked for).

And as you say, the C 400 is never advertised. When BMW brings a tractor-trailer full of demo bikes to a rally or a dealership, there's no room for a C 400. And it's never mentioned in the emails I get from BMW, touting sales, financing, new features on other bikes, etc.

Also as you say, though, the C 400 has a lot of get-up-and-go, reasonable seat height, reasonable weight, and I think it's the best handling bike I've ever owned. So it is fun to ride, but I'm sorry to read about all your issues. I hope you get them all sorted out, and all under warranty. Good luck to you.

[By the way: if you're reading this on some device that doesn't show forum signatures, you might be interested in my gallery of C 400 GT farkles, at https://billanddot.com/C400GT/ .]
 
@Covrox :

After about 9,000 Km on a '22 C 400 GT and about 16,000 Km on a '23 C 400 GT, sure, I have a few thoughts ...

Gas Cap:

1) Not to insult your knowledge, but just trying to cover all the bases: you realize that you have two minutes after turning off the engine to open the gas cap? (After that interval, there's a routine to follow, with the key fob nearby, to open it, too, but I have never tried that out.)

2) The spring-loaded latch needs to be oiled periodically, or it gets sticky and won't work. This happened to me, and I now try to remember to do this -- oil the spring area, hinges, whatever else is the area -- periodically, once a year or so.

This issue has been discussed either on this forum or another Beemer forum I sometimes check in on (BMWLT.com), I can't remember which (a bunch of Beemers use this same cap).

OTOH, 3,000km seems pretty soon for this maintenance need, unless the previous owner left the bike out in the rain a lot, or something like that. Or maybe you really have a defective cap.

3) Always a good idea to carry a T25 in the top case (if you have one), or under the seat, etc. Gets the gas cap open regardless of any malfunction, allows access to the battery for booster packs, etc.

Exhaust Pops:

I don't believe I've experienced this.

1) At 78 years old, my hearing is piss poor. I wear hearing aids off the bike, and custom-molded silicone ear plugs while riding (to attempt to preserve what little capability is left). Bottom line here is that I'm probably the least able person to comment on bike noises.

2) With extremely rare exceptions, I use the highest grade gas, because in my region (upstate NY) there's a chain that has ethanol-free gas, but only in that grade. And I really don't want any ethanol in my bikes or car (or snowblower, lawn tractor, etc.), if I can help it.

I mention that because I wonder whether your exhaust issue is related to the gas you're using. I know, kind of a stretch.

3) Maybe some bad oxygen sensor or something like that, or maybe the bike's software needs updating. Sounds like a job for a warranty fix by the dealer.

TFT Screen:

1) See that "hearing" caveat, so I can't comment on any noise. I think I would've have noticed any vibration, though, and I have not, neither on my '22 or '23.

2) I've had Cymarc's anti-theft device (https://www.cymarcbikeparts.co.uk/bmw-c400gt-tft-screen-security-brace-1610-p.asp) for two years now, and I wonder whether that might help you out, in terms of vibration.

3) Sounds like a job for a warranty fix by the dealer.

Engine Vibration:

1) See Exhaust Pops.

Front-End Rattling:

1) I got nuthin'.

Poor Quality, China vs. Germany, etc.:

1) I had my entire '22 replaced by a new '23 by BMW. You can read about my saga in this extremely long thread I started: www.bmw-scooters.com/threads/bmw-swapped-out-my-used-22-c-400-gt-for-a-brand-new-23-c-400-gt-free-part-i-of-ii.2932/

And I've read a couple of posts here about some other folks with engine problems.

So there's that.

OTOH:

2) People tend to post about problems, not about things that work as intended, i.e., the internet magnifies issues.

3) Beemers produced in Germany, or Czechoslovakia, or someplace in Europe, are not problem free, either. On other Beemer forums (I owned an R850R for three years, in addition to the scooters) I've read a lot about shaft final-drive failures and other issues, for example; there's now some sort of periodic replacement program for that. And the adaptive cruise on the latest high-tech RTs and GSs never seems to work properly. And so forth.

And nearly every brand of bike issues recalls. For a while, some expensive Ducatis were sold with gas tanks that got deformed by ethanol-blend petrol.

So I'm not convinced that our scooters' being made in China has much to do with anything. Not the whole bike like our C 400s, but various parts of almost all manufacturers have come from all over the world for years now.

On the Third Hand:

Me, I don't see how BMW sells any of the C 400s in Europe and Asia. If you look at the offerings of Zontes and Voge -- which you and I can't get in North America -- in the 350cc - 400c displacement range, you can see that they are chock full of more features and more storage, at thousands of euros less than the C 400s.

About the only thing possibly better on the C 400s is that it may stop better, having two discs up front (as I think all the big Zontes and Voge bikes have only one disc, but I could be wrong).

But unlike those other brands, the Beemer has much less storage, doesn't have cruise control, and while adding TPMS is possible it's not even offered as a factory option when configuring a new scoot. (You can read about my journey to add internal TPMS sensors to my '23 in this post: www.bmw-scooters.com/threads/2025-tpms.3557/page-3#post-30463 . It took about a year's research for me to make that happen.)

And the C 400s don't even have a parking brake!

So what does BMW do? It adds puddle lights as an option (which I'd bet no one asked for).

And as you say, the C 400 is never advertised. When BMW brings a tractor-trailer full of demo bikes to a rally or a dealership, there's no room for a C 400. And it's never mentioned in the emails I get from BMW, touting sales, financing, new features on other bikes, etc.

Also as you say, though, the C 400 has a lot of get-up-and-go, reasonable seat height, reasonable weight, and I think it's the best handling bike I've ever owned. So it is fun to ride, but I'm sorry to read about all your issues. I hope you get them all sorted out, and all under warranty. Good luck to you.

[By the way: if you're reading this on some device that doesn't show forum signatures, you might be interested in my gallery of C 400 GT farkles, at https://billanddot.com/C400GT/ .]
My local BMW dealer determined that the gas cap was defective and will be replaced under warranty
2,attempts were made to solve the poorly installed and rattling TFT screen without success
The popping exhaust is likely a software glitch connected to BNW’s efforts to comply with Euro 5 Plus emission standards (lean fuel mixture when decelerating resulting in unburnt fuel being ignited in the header) - thx to Google Gemini

BMW’s 2026 C400GT top speed was simply reduced to 129kph to comply (and the price went up

BMW’s mechanic suspected suspension issue but found it was to spec so it’s ill fitting plastic panels at the front somewhere

The hesitation when accelerating maybe due to an accumulation of drive belt dust (even at 3000kns) causing glazing of the rollers in the CVT causing the drive belt to slide

Whatever the reason is it’s a poor design , poorly engineered and poorly made

I may push for a complete replacement under warranty

Once this scooter is headache free it will be a joy to ride

The other big issue which only BMW Canada can fix is the general poor customer and sheer arrogance of its dealers

None appear to be trained to service the scooter and 2 of the bigger ones simply refused book an appointment. I thought all BMW mechanics were trained to repair and service every single model being sold in this country

Well they don’t and they couldn’t care less

Would I buy another BMW

At the moment I would have to say no.

Re Voge etc, Loncin has to pay a licensing fee on each Voge scooter they sell
Gemini estimates Iit to be 5-8% of the retail price .

The Voge is deliberately downgraded when compared with the C400 and is sold Europe and China as a poor man’s BMW

But be in no doubt, BMW makes money from the Chinese. Loncin produces 1.6 million bikes per year and has partnered with BMW since 2005
It’s working well for Berlin
 
My local BMW dealer determined that the gas cap was defective and will be replaced under warranty
2,attempts were made to solve the poorly installed and rattling TFT screen without success
The popping exhaust is likely a software glitch connected to BNW’s efforts to comply with Euro 5 Plus emission standards (lean fuel mixture when decelerating resulting in unburnt fuel being ignited in the header) - thx to Google Gemini

BMW’s 2026 C400GT top speed was simply reduced to 129kph to comply (and the price went up

BMW’s mechanic suspected suspension issue but found it was to spec so it’s ill fitting plastic panels at the front somewhere

The hesitation when accelerating maybe due to an accumulation of drive belt dust (even at 3000kns) causing glazing of the rollers in the CVT causing the drive belt to slide

Whatever the reason is it’s a poor design , poorly engineered and poorly made

I may push for a complete replacement under warranty

Once this scooter is headache free it will be a joy to ride

The other big issue which only BMW Canada can fix is the general poor customer and sheer arrogance of its dealers

None appear to be trained to service the scooter and 2 of the bigger ones simply refused book an appointment. I thought all BMW mechanics were trained to repair and service every single model being sold in this country

Well they don’t and they couldn’t care less

Would I buy another BMW

At the moment I would have to say no.

Re Voge etc, Loncin has to pay a licensing fee on each Voge scooter they sell
Gemini estimates Iit to be 5-8% of the retail price .

The Voge is deliberately downgraded when compared with the C400 and is sold Europe and China as a poor man’s BMW

But be in no doubt, BMW makes money from the Chinese. Loncin produces 1.6 million bikes per year and has partnered with BMW since 2005
It’s working well for Berlin
Very interesting info.

- I was wondering why they reduced the stated top speed from 86 to 80 mph. I found that very curious, but if your explanation is correct then that explains it.

- I find it very sad, and surprising, that some BMW dealerships refuse to work on the C 400, are apparently not trained on it, etc. I, too, thought that their techs were trained on all current models. Do those two large dealerships sell the C 400? If so, that's almost a bait-and-switch: sell something, but after the sale you're on your own?

Luckily, my local dealer -- where I bought the bike, and which was involved in getting me a replacement -- sells AND works on the bike (I have them do all the maintenance, because I'm too old and decrepit to get down on the floor anymore). It's a pretty big dealership, sells only Beemers, and has locations in three of the states around here (NY, CT, and NH).

- Last, if I were in Europe I'd give serious consideration to one of the Zontes models. Vlogger Marc Stones (in English) / Scooteria (in German) had a Zontes for a year or so, and seemed very pleased with it. (He goes through bikes and scooters about once per year, so he has something new to vlog about ... but has held onto his Royal Enfield Meteor 350 -- which is my other bike -- because he likes it too much to swap out.)

Either that, or maybe I'd spend a lot more money, and buy the latest T-Max. For many years, I wrote to Yamaha USA, asking them to bring that model back to the USA, but they didn't see fit to humor me. (The T-Max was sold here about a decade ago, and I test-rode one at the Americade rally one year. Good bike.)

Back in '21 - '22, I was also seriously considering getting a Kymco 550, but I never did find one, within hundreds of miles of me, to even SIT on, to check the ergonomics. And then, in '22, my wife and I did a couple of Edelweiss tours in Europe on a C 400 X, and my wife was so pleased with the back-seat ergonomics that I ordered the C 400 GT the day after we got home.

- Good luck with getting your bike's issues resolved.
 
@Covrox :

After about 9,000 Km on a '22 C 400 GT and about 16,000 Km on a '23 C 400 GT, sure, I have a few thoughts ...

Gas Cap:

1) Not to insult your knowledge, but just trying to cover all the bases: you realize that you have two minutes after turning off the engine to open the gas cap? (After that interval, there's a routine to follow, with the key fob nearby, to open it, too, but I have never tried that out.)

2) The spring-loaded latch needs to be oiled periodically, or it gets sticky and won't work. This happened to me, and I now try to remember to do this -- oil the spring area, hinges, whatever else is the area -- periodically, once a year or so.

This issue has been discussed either on this forum or another Beemer forum I sometimes check in on (BMWLT.com), I can't remember which (a bunch of Beemers use this same cap).

OTOH, 3,000km seems pretty soon for this maintenance need, unless the previous owner left the bike out in the rain a lot, or something like that. Or maybe you really have a defective cap.

3) Always a good idea to carry a T25 in the top case (if you have one), or under the seat, etc. Gets the gas cap open regardless of any malfunction, allows access to the battery for booster packs, etc.

Exhaust Pops:

I don't believe I've experienced this.

1) At 78 years old, my hearing is piss poor. I wear hearing aids off the bike, and custom-molded silicone ear plugs while riding (to attempt to preserve what little capability is left). Bottom line here is that I'm probably the least able person to comment on bike noises.

2) With extremely rare exceptions, I use the highest grade gas, because in my region (upstate NY) there's a chain that has ethanol-free gas, but only in that grade. And I really don't want any ethanol in my bikes or car (or snowblower, lawn tractor, etc.), if I can help it.

I mention that because I wonder whether your exhaust issue is related to the gas you're using. I know, kind of a stretch.

3) Maybe some bad oxygen sensor or something like that, or maybe the bike's software needs updating. Sounds like a job for a warranty fix by the dealer.

TFT Screen:

1) See that "hearing" caveat, so I can't comment on any noise. I think I would've have noticed any vibration, though, and I have not, neither on my '22 or '23.

2) I've had Cymarc's anti-theft device (https://www.cymarcbikeparts.co.uk/bmw-c400gt-tft-screen-security-brace-1610-p.asp) for two years now, and I wonder whether that might help you out, in terms of vibration.

3) Sounds like a job for a warranty fix by the dealer.

Engine Vibration:

1) See Exhaust Pops.

Front-End Rattling:

1) I got nuthin'.

Poor Quality, China vs. Germany, etc.:

1) I had my entire '22 replaced by a new '23 by BMW. You can read about my saga in this extremely long thread I started: www.bmw-scooters.com/threads/bmw-swapped-out-my-used-22-c-400-gt-for-a-brand-new-23-c-400-gt-free-part-i-of-ii.2932/

And I've read a couple of posts here about some other folks with engine problems.

So there's that.

OTOH:

2) People tend to post about problems, not about things that work as intended, i.e., the internet magnifies issues.

3) Beemers produced in Germany, or Czechoslovakia, or someplace in Europe, are not problem free, either. On other Beemer forums (I owned an R850R for three years, in addition to the scooters) I've read a lot about shaft final-drive failures and other issues, for example; there's now some sort of periodic replacement program for that. And the adaptive cruise on the latest high-tech RTs and GSs never seems to work properly. And so forth.

And nearly every brand of bike issues recalls. For a while, some expensive Ducatis were sold with gas tanks that got deformed by ethanol-blend petrol.

So I'm not convinced that our scooters' being made in China has much to do with anything. Not the whole bike like our C 400s, but various parts of almost all manufacturers have come from all over the world for years now.

On the Third Hand:

Me, I don't see how BMW sells any of the C 400s in Europe and Asia. If you look at the offerings of Zontes and Voge -- which you and I can't get in North America -- in the 350cc - 400c displacement range, you can see that they are chock full of more features and more storage, at thousands of euros less than the C 400s.

About the only thing possibly better on the C 400s is that it may stop better, having two discs up front (as I think all the big Zontes and Voge bikes have only one disc, but I could be wrong).

But unlike those other brands, the Beemer has much less storage, doesn't have cruise control, and while adding TPMS is possible it's not even offered as a factory option when configuring a new scoot. (You can read about my journey to add internal TPMS sensors to my '23 in this post: www.bmw-scooters.com/threads/2025-tpms.3557/page-3#post-30463 . It took about a year's research for me to make that happen.)

And the C 400s don't even have a parking brake!

So what does BMW do? It adds puddle lights as an option (which I'd bet no one asked for).

And as you say, the C 400 is never advertised. When BMW brings a tractor-trailer full of demo bikes to a rally or a dealership, there's no room for a C 400. And it's never mentioned in the emails I get from BMW, touting sales, financing, new features on other bikes, etc.

Also as you say, though, the C 400 has a lot of get-up-and-go, reasonable seat height, reasonable weight, and I think it's the best handling bike I've ever owned. So it is fun to ride, but I'm sorry to read about all your issues. I hope you get them all sorted out, and all under warranty. Good luck to you.

[By the way: if you're reading this on some device that doesn't show forum signatures, you might be interested in my gallery of C 400 GT farkles, at https://billanddot.com/C400GT/ .]
YES YES! My BMW C650GT Has an engine made by KYMCO ( yours probably too) and its assembled in India. There are no more “real” German scooters! They went out after WWII
 
YES YES! My BMW C650GT Has an engine made by KYMCO ( yours probably too) and its assembled in India. There are no more “real” German scooters! They went out after WWII
While I was aware that Kymco made the engines for at least some production years of the BMW 600/650 scooters, I'm pretty sure that the C 400 scooters are made by Loncin, in China. See, for instance ...


... or ...


... or do you own Google search, using, say, bmw motorcycles made by loncin as a search entry.
 
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