I bought the connected cradle , and already sold it .
I installed the gps preparation ... and never worked with the multicontroller
I send some emails to Bmw asking for thelp
I have one Bmw c400gt 2023
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I just bought the Gps preparations cradle
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, and the Connected Cradle as well .
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I just make the connection process between the APP and the Connected cradle .
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And never show option to control the app with the Multi-Controller.
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Attached you can see some pictures with the software version and my vehicle screen .
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I just read in some forum , that
BMW would need to apply the Nav Prep coding to your TFT cluster to enable it.
Is this correct ?
If you need more information please let me know.
Thanks for your help
, this was their answer.
Jörg Baderschneider (BMW Motorrad Connected)
5 Oct 2023, 12:05 EEST
Dear Jesus,
Thank you for your e-mail. We appreciate your efforts to direct your request to us.
We would ask you to plug a BMW Motorrad Navigator 6 into the holder of the navigation preparation (e.g. test device from your BMW Motorrad dealer) and operate it there for a few minutes. This will update the LIN connection, which in many cases has led to the elimination of the mentioned problem.
Kind Regards,
Jörg Baderschneider
--
BMW Motorrad Connectivity
D - 80788 München
after that...
Thanks for your help, I am very disappointed
On my visit for the first service of the Scooter (October 5th) I showed them this email and asked if they could help me and do it, the response was positive, but it seems that they do not have any Navigator in the service department and they told me that I should Wait for the spare parts department manager. (Mike Miliam) will return from a trip.
Today I stop by again to try, and after an hour of waiting, they refuse to do it, they ask me for the invoice for the cradle ,where it was bought, to open a case with BMW.
I don't know if this is the right way to fix it, or the one that will piss me off and force me to return the cradle . But it's surely not the way to try to help me solve my problem.
I think I'll have to buy a Navigator 6, try it out myself, and then return it.
For me it's not the right way to do it, but it seems like this is the easiest way..
so finally .. I just bought a chinisse cradle to put and charge my phone ..
and im very happy
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